Privacy Policy

Privacy Policy

  1. Introduction

FLLAO Global Corp. (hereinafter referred to as “we” or “us”) operates the website Fllao.com. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you visit the website, make inquiries, request quotes, place orders, or seek after-sales support.

This policy applies only to data collected through this website and does not apply to data collected via the Amazon marketplace or other third-party platforms. By accessing and using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use this website.

 

  1. Who We Are

Data Controller: FLLAO Global Corp.
Contact Email: support@fllao.com
Please contact us at the email address above regarding any privacy-related requests.

 

  1. Personal Data We Collect

We collect data that you voluntarily submit as well as technical data collected automatically:

  • Information provided by you: Name, email address, phone number, shipping/billing address, inquiry details, and order details. This primarily occurs when you fill out contact forms or place orders.
  • Automatically collected data: IP address, browser type, device information, time of website visits, pages viewed, and cookie data. We use this data for website analytics and to improve the user experience.
  • We do not collect sensitive personal data such as race, religious beliefs, or health records.

 

  1. How We Use Your Personal Data

We process your data for the following purposes, based on legitimate business interests, the performance of a contract, or your consent:

  • Responding to business inquiries, providing quotes, and communicating regarding wholesale or long-term partnerships
  • Processing orders and arranging production, warehousing, shipping, and after-sales support
  • Maintaining website operations and troubleshooting technical issues
  • Sending relevant product updates and newsletters (only if you have opted to subscribe; you may unsubscribe at any time)
  • Complying with applicable legal obligations

 

  1. Sharing Your Personal Data

We do not sell your personal data to third parties. We share data only with trusted service providers necessary for our operations:

  • Payment processors, logistics, and order fulfillment partners
  • Website hosting, data analytics, and email service providers
    Our third-party vendors are required to protect your personal data and use it only in accordance with our instructions.
    We may also disclose relevant data if required by law, court order, or government agency.

 

  1. Cookies

Our website uses cookies and similar tracking technologies. Cookies help us remember visitor preferences and analyze website traffic.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

 

  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Inquiry data: Retained for [e.g., 2 years] from the date of the last communication, unless you request earlier deletion
  • Order records: Retained for [e.g., 7 years] to meet accounting and legal requirements
  • Marketing email records: Retained until you unsubscribe

 

  1. International Data Transfers

Your data may be transferred to and stored in regions outside your country of residence. Different data protection laws may apply in different jurisdictions. We implement reasonable safeguards to protect your personal data during cross-border transfers.

 

  1. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of internet transmission or electronic storage is 100% secure.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page, along with the date of the update. Continued use of our website following such changes constitutes acceptance of the revised policy.

 

  1. Contact Us

If you have any questions regarding this Privacy Policy or our data processing practices, please contact us via email at support@fllao.com